Who is responsible for your data
Illinois Reserve Studies (illinoisreservestudies.com) is run by Joe Trewick trading as Grub Leads, which is responsible for your personal data. You can contact us at support@grubleads.com.
Illinois Reserve Studies is a matching service. We do not do the work ourselves. We introduce you to a local reserve study provider, who pays us for the introduction.
What the request form collects
When you use the quote form we collect:
- your name, phone number, email address and ZIP code
- the details you give about the job, such as size, use, budget and timing
- your IP address, the page you sent the form from, and the wording you agreed to
Why we use it
We use your details to find a local reserve study provider who can help with your request. We rely on your consent, which you give when you send the form.
We then contact you to tell you which firm we have found. We only pass your details to that firm after you tell us you are happy for us to. If we cannot find a firm within a reasonable time, we tell you and delete your request.
If you stop part way through the form, we keep what you entered so far for the same purpose, and delete it if the request is not completed.
We do not send you marketing, and we do not sell your details to anyone else.
Who it goes to
Your details go to:
- the reserve study provider we name to you, and only after you agree
- the companies that host this website and store our records for us, under contracts that protect your data
How long it is kept
We keep your name, phone number, email address and IP address for 12 months, then delete them. We keep a record of the request without those details, so we can count how many requests the site receives.
What you can ask us to do
You can ask us for a copy of your data, ask us to correct or delete it, or withdraw your consent at any time. Email us and we will reply within 45 days.
If you are unhappy with how we handle your data, please tell us first at support@grubleads.com.
Cookies and visit statistics
We count visits with a privacy-friendly tool that does not use cookies or identify you. We do not use advertising or tracking cookies.
State privacy rights
Because a reserve study provider pays us when we introduce your association, some state laws treat passing on your contact details as a "sale" or "share" of personal information. You can opt out at any time through our do not sell or share page or by email, and we record the date we acted on each request.
Depending on where you live, you may also have the right to see, correct or delete the personal information we hold about you, without being treated differently for asking. We do not use your details for targeted advertising, and this service is not meant for anyone under 16.
Records of consent
Disputes under US calling and texting laws can arise years later, so we keep a record of your consent for five years: the phone number, when the form was sent, your IP address, the page and the consent wording you saw. Your name, email and answers are deleted on the normal schedule above.